MEESHO FAQ & ACCOUNT OPENING FORM

അക്കൗണ്ട് ഓപ്പൺ ചെയ്യുന്നതിനായി താഴെയുള്ള ഫോമിൽ നിങ്ങളുടെ ഡീറ്റയിൽസ് സബ്മിറ്റ് ചെയ്യുക. ഡോക്യൂമെന്റസ് അപ്‌ലോഡ് ചെയ്യുകയോ ഞങ്ങളുടെ Whatsapp നമ്പറിലേക്ക് അയക്കുകയോ ചെയ്യുക


























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    MEESHO FAQ

    Meesho Seller Account – Frequently Asked Questions (FAQ)

     

    2.2 Product categories select ചെയ്യുന്നത് എങ്ങനെ?

    • Product listing add ചെയ്യുമ്പോൾ, correct product category select ചെയ്യുക. It helps customers find your product easily.

    2.3 Product images upload ചെയ്യുന്നതിനുള്ള guidelines എന്താണ്?

    • High-quality, clear images upload ചെയ്യുക. Front and back of the product’s image should be provided. Stock images avoid ചെയ്യണം.

    2.4 Product availability status update എങ്ങനെ ചെയ്യാം?

    • Stock levels change ചെയ്താൽ, availability status update ചെയ്യണം. It helps avoid overselling.

    2.5 Product title and description add ചെയ്യുന്നതിനുള്ള best practices?

    • Product title should be clear, concise, and include keywords related to the product. Description should provide all relevant details like size, color, and material.

    2.6 Product price update ചെയ്യാനുള്ള process എങ്ങനെ?

    • You can update product pricing directly in the “Manage Products” section of the Seller Dashboard. Ensure prices are competitive but profitable.

    2.7 Meesho-ൽ bundled products sell ചെയ്യാമോ?

    • Yes, you can sell bundles or sets of products. Make sure to mention the contents clearly in the product description.

    Order Management:

    3. Order Fulfillment and Cancellation:

    3.1 Order cancellation policies എന്താണ്?

    • Customers can cancel orders before shipment. Shipment after cancellation request cannot be cancelled. Timely shipping reduces cancellations.

    3.2 Order tracking system എങ്ങനെയാണ് work ചെയ്യുന്നത്?

    • Meesho provides tracking numbers for each order. Sellers can track orders and update customers on delivery status.

    3.3 Meesho-ൽ order fulfillment time എങ്ങനെ track ചെയ്യാം?

    • Order fulfillment time track ചെയ്യാൻ, Seller Dashboard-ൽ go to the “Orders” section. Ensure timely dispatch to maintain good ratings.

    3.4 Meesho-ൽ delayed shipments handle ചെയ്യുന്നത് എങ്ങനെ?

    • Shipment delay എന്നാൽ customer-നെ timely inform ചെയ്യുക. Delay cause-നു കാരണങ്ങൾ വ്യക്തമാക്കുകയും delivery time update ചെയ്യുകയും ചെയ്യുക.

    3.5 Order status update എങ്ങനെ?

    • You can update order status through the “Manage Orders” section in the Seller Dashboard. Ensure to mark orders as shipped once dispatched.

    3.6 Meesho-ൽ order return requests handle ചെയ്യുന്നത് എങ്ങനെ?

    • You can manage return requests from the “Returns” section in your Seller Dashboard. Make sure to approve or deny based on Meesho’s return policies.

    Returns and Refunds:

    4. Returns and Refunds:

    4.1 Meesho-ൽ return policy follow ചെയ്യുന്നത് എങ്ങനെ?

    • Products can be returned if they are defective or not as described. Ensure the product meets the return criteria for approval.

    4.2 Meesho-ൽ returns handle ചെയ്യുന്നത് എങ്ങനെ?

    • Returns request initiate ചെയ്താൽ, product details verify ചെയ്തു, return process start ചെയ്യണം. Meesho-ൽ return policies follow ചെയ്യുക.

    4.3 Product defects or issues-നുള്ള resolution policy?

    • If a product is defective or does not meet expectations, Meesho will assist you with resolving the issue. Always ensure you’re selling non-defective products.

    4.4 Refund process എങ്ങനെ work ചെയ്യുന്നു?

    • If the return meets the criteria, Meesho processes the refund after product inspection. Refund is credited to the seller’s account.

    4.5 Refunds for returned products receive ചെയ്യുന്നതിന്റെ സമയം എത്ര?

    • Refunds are typically processed within 7 to 10 business days after product inspection and approval.

    4.6 Returns for non-defective products handle ചെയ്യാൻ guidelines?

    • Non-defective returns should be processed according to Meesho’s policies. Customers can request returns within a specified period, and sellers must honor these requests based on the reason for return.

    Payments and Fees:

    5. Payments and Seller Fees:

    5.1 Meesho seller commission എത്ര?

    • Meesho charges a commission between 10% to 20%, depending on the product category.

    5.2 Meesho-ൽ payouts check ചെയ്യുന്നത് എങ്ങനെ?

    • You can track payouts under the “Payments” section in the Seller Dashboard. Payouts are made based on your earnings.

    5.3 Meesho-ൽ GST registration compulsory ആണോ?

    • GST registration is required if your annual turnover exceeds ₹40 lakhs (₹20 lakhs for North-Eastern states). GSTIN provide ചെയ്യുന്നത് recommended ആണ്.

    5.4 Meesho-ൽ invoice generation എങ്ങനെ?

    • Invoices are generated automatically when you ship an order. You can download the invoice from the Seller Dashboard.

    5.5 Payment settlement-നുള്ള time frame എത്ര?

    • Payment settlements are generally made every 7-14 days. Meesho will transfer the payments after deducting the applicable fees.

    5.6 Payment processing delay ഉണ്ടെങ്കിൽ എങ്ങനെയായിരിക്കും handle ചെയ്യുക?

    • If there’s a delay in payment processing, check with Meesho’s customer support. They will assist in resolving the payment issues.

    Promotions and Marketing:

    6. Marketing and Promotions:

    6.1 Meesho-ൽ promotions run ചെയ്യാൻ options?

    • Meesho allows you to create coupon codes, discounts, and participate in sales events like Flash Sales to increase visibility.

    6.2 Meesho-ൽ promotional events എങ്ങനെ participate ചെയ്യാം?

    • You can opt-in for Meesho’s promotional events like Festive Sales, Flash Sales, and more from the Seller Dashboard.

    6.3 Promotional coupon codes create ചെയ്യാൻ എങ്ങനെ?

    • You can create promotional discount codes for your products. These codes can be shared with customers for increased sales.

    6.4 Meesho-ൽ discounts provide ചെയ്യുമ്പോൾ what impact does it have?

    • Offering discounts increases visibility and sales. However, ensure you’re not offering too much of a discount, as it may affect your profits.

    6.5 Meesho-ൽ product ads create ചെയ്യാനായിരിക്കുമോ?

    • Yes, Meesho allows you to create ads for your products and target specific customer groups. You can also run paid campaigns to increase visibility.

    Shipping and Logistics:

    7. Shipping and Logistics:

    7.1 Meesho-ൽ shipping charges എങ്ങനെ handle ചെയ്യുന്നു?

    • Meesho handles shipping, and shipping charges depend on the product’s weight, size, and delivery location. It’s subsidized by Meesho for most products.

    7.2 Meesho-ൽ delivery partners select ചെയ്യുന്നത് എങ്ങനെ?

    • Meesho assigns delivery partners automatically based on the location, but you can choose a preferred logistics provider.

    7.3 Product packaging guidelines Meesho provide ചെയ്യുന്നുണ്ടോ?

    • Yes, Meesho provides packaging guidelines to avoid product damage during shipping. Follow these instructions carefully.

    7.4 Shipping issues like delay, lost items, etc., handle എങ്ങനെ?

    • If there’s a shipping issue like delays or lost items, Meesho customer support will assist you in resolving the issue.

    7.5 Meesho-ൽ international shipping support ഉണ്ടോ?

    • Meesho currently focuses on domestic shipping, but you can check if they offer any international shipping services for your products.

    Customer Service and Support:

    8. Customer Service:

    8.1 Negative feedback handle ചെയ്യുന്നത് എങ്ങനെ?

    • Negative feedback should be addressed promptly. Contact the customer, apologize, and try to resolve the issue to improve your rating.

    8.2 Meesho-ൽ seller reviews improve എങ്ങനെ?

    • Provide quality products, maintain timely deliveries, and address customer queries quickly to improve reviews.

    8.3 Meesho customer support contact numbers or email?

    • You can contact Meesho customer support via email at support@meesho.com or call the support center provided on the website.

    Performance and Analytics:

    9. Seller Performance:

    9.1 Seller performance metrics എങ്ങനെ track ചെയ്യാം?

    • You can track your performance through the Seller Dashboard. This includes data on sales, returns, customer ratings, and more.

    9.2 Seller performance review process എങ്ങനെ?

    • Meesho reviews seller performance based on various metrics like order fulfillment, ratings, and shipping time. Better performance increases visibility and sales.

    9.3 Meesho-ൽ seller analytics tools available ആണോ?

    • Yes, Meesho provides detailed analytics on sales, revenue, customer feedback, and returns. Use these insights to make better business decisions.

    9.4 Seller rating increase ചെയ്യാൻ എന്ത് ചെയ്യണം?

    • Maintain high quality, good customer service, and fast delivery to increase your seller rating. Address issues promptly for better feedback.

    Account and Business Management:

    10. Account Management:

    10.1 Meesho seller account update എങ്ങനെ?

    • You can update your account details (business address, contact information, etc.) under the “Profile” section in the Seller Dashboard.

    10.2 Meesho-ൽ multiple seller accounts create ചെയ്യാമോ?

    • No, Meesho allows only one seller account per individual or business. Multiple accounts are not permitted.

    10.3 Meesho-ൽ my product can be featured?

    • Yes, if your products meet the quality standards and customer satisfaction is high, Meesho may feature your products in promotions.

    Miscellaneous:

    11. Miscellaneous Queries:

    11.1 Meesho-ൽ taxes pay ചെയ്യുന്നത് എങ്ങനെ?

    • Sellers need to file GST returns based on their turnover and product category. Ensure timely payment of taxes as per GST laws.

    11.2 Product defects or issues-നുള്ള resolution policy?

    • Meesho resolves issues related to product defects and ensures customer satisfaction. Sellers are expected to follow the resolution process.

    11.3 Meesho-ൽ invoice and taxes generate how?

    • Meesho generates invoices automatically when you ship an order. Taxes are calculated based on your GST registration.